Funded courses available
Get into IT support. Fully funded, no experience needed.
Every organisation runs on technology, and every organisation needs people to keep it working. A funded IT support course gives you the practical skills to start a career in tech.
- Work towards industry-recognised CompTIA certification
- Starting salaries of around £24,000
- Study part-time around work or other commitments
- No technical background required
Join thousands of adults who retrain through funded courses each year
Check if you qualify
What best describes you?
Free • Takes 2 minutes • No commitment
- Access courses worth up to £5k
- Training delivered by leading UK providers
- Gain industry-recognised qualifications
- Expertly matched to your career goals
- Access courses worth up to £5k
- Training delivered by leading UK providers
- Gain industry-recognised qualifications
- Expertly matched to your career goals
£24k
average starting salary for an IT support technician
£36k
average IT support technician salary with experience
100%
online, so you can study from home
£0
course fees if you're eligible
Why IT support
The classic way into a tech career
IT support is where many successful tech careers begin. You learn how technology works in the real world, solve problems every day and build the experience that opens doors to networking, cloud and cyber security roles.
A proven way into tech
IT support is one of the most common entry points into the tech industry. It gives you hands-on experience with the systems every business relies on.
Needed in every industry
Schools, hospitals, retailers, banks and councils all need people to keep their technology running. That means opportunities wherever you live and whatever sector interests you.
Skills that open doors
Once you understand hardware, networks and operating systems, you can move into specialist areas such as networking, cloud or cyber security.
Varied, hands-on work
No two days are the same. You will diagnose problems, set up equipment and help people get back to work, which makes it a rewarding job for natural problem-solvers.
The course
What you'll cover
Funded IT support courses are designed to be practical from day one. Here's what most programmes cover, regardless of which provider you end up with.
01
Hardware and software
How computers and devices work, how to set them up and how to diagnose and fix common faults.
02
Networking basics
How devices connect and communicate, including network addressing, connectivity and troubleshooting.
03
Operating systems and mobile devices
Installing, configuring and supporting the operating systems and mobile devices people use at work.
04
Cloud services
How businesses use the cloud, how cloud services are set up and how data is kept secure and backed up.
05
Security and troubleshooting
Keeping systems safe, recovering from problems and working through issues logically to find the cause.
06
IT in the workplace
How IT teams support a business, including service desk processes, procedures and working with users.
Find out if you qualify for a funded IT support course
Only takes 2 minutes • Free • No commitment
- Access courses worth up to £5k
- Training delivered by leading UK providers
- Gain industry-recognised qualifications
- Expertly matched to your career goals
- Access courses worth up to £5k
- Training delivered by leading UK providers
- Gain industry-recognised qualifications
- Expertly matched to your career goals
Where it can take you
Jobs people go into after training
IT support skills lead to a wide range of roles. These are some of the most common first jobs after a funded course.
IT Support Technician
Set up equipment, fix hardware and software problems and keep colleagues’ technology running smoothly.
IT Helpdesk Analyst
Be the first point of contact when people have technical issues, solving problems by phone, chat or in person.
Software Support Technician
Help users get the most from business software, resolving issues and working with developers to fix bugs.
Systems Administrator
With experience, manage servers, user accounts and networks to keep an organisation’s systems secure and reliable.
Salary figures on this page are from the National Careers Service.
Am I eligible
You could be closer to qualifying than you think.
Funded training isn't just for people out of work. Course providers in our network offer funded places to adults aged 19 or over, whether you're employed or looking for your next move.
No tech background
Many people starting these courses have no prior experience. Most courses take you from the basics through to job-ready level in a matter of weeks.
Currently employed
Plenty of learners train while staying in their current job. Many courses run part-time, with daytime, evening or online sessions, so you don't have to give up your income to retrain.
Currently out of work
Funded training is open to people who are looking for work too. It is a practical way to build new skills and get back into employment.
Not sure you qualify
Eligibility depends on things like your age, where you live, your income and your residency status. Our check takes two minutes and there is no obligation.
FAQs
Questions people usually ask
Find out if you qualify for a funded IT support course
Only takes 2 minutes • Free • No commitment
- Access courses worth up to £5k
- Training delivered by leading UK providers
- Gain industry-recognised qualifications
- Expertly matched to your career goals
- Access courses worth up to £5k
- Training delivered by leading UK providers
- Gain industry-recognised qualifications
- Expertly matched to your career goals